Privacy Policy

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RCA Regeneration Ltd Privacy Policy
Dated: 23.11.22


Our contact details

Name: Robert Csondor, Managing Director

Address: Unit 6 De Salis Court, Hampton Lovett, Droitwich, WR9 0QE

Phone Number: 01905 887686

E-mail: info@rcaregeneration.co.uk

Website: www.rcaregeneration.co.uk

The type of personal information we collect

We currently collect and process the following information:

Contact details for client officers at each of our instructing client companies, or in the case of individual clients. This includes name, address (office or home, depending on what has been provided); e-mail address; mobile and landline numbers.
Contact details for those who have voluntarily provided their name, address, e-mail and telephone number in the case of a housing needs survey and feedback forms for public consultations.

Contact information if provided via our website when making initial contact with us (via HubSpot).

User data from our website in terms of visitor numbers to the site, those who have read blog posts and left their contact details.

Data for our employees including names, addresses, personal e-mail and mobile/landline telephone numbers, dates of birth, National Insurance numbers, pension information, sickness records, annual leave records, CVs, salary information and bank details.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by
individuals for one of the following reasons:

  • To inform a housing needs survey and to keep respondents informed, and in some cases for the purposes of a prize draw which is used to incentivise people to respond
  • To inform a statement of community involvement and to keep respondents informed

We use the information that you have given us in order to:

  • Keep you informed about specific projects (only those you have shown an interest in)
  • Amalgamate into an analysis of total feedback on a project or in the case of a housing needs assessment, the type and nature of housing need.
  • We share such information as amalgamated data with our clients and the planning authority as an analysis of total data received, demonstrating trends and preferences.
  • We share (when applicable) information about a prize draw winner to our client in order that they can send the prize to the winning entrant. This is not done without their prior consent.
  • We do not share personal information about our current or past staff with third parties without their consent. Even then this is done only in very specific circumstances, such as when a reference from a new employer is requested and the former employee gives their consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we
rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Jane Csondor, Office Manager at RCA Regeneration via e-mail: janecsondor@rcaregeneration.co.uk or by writing to us at the above address

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


How we store your personal information

Your information is securely stored.

We keep contact details for all individuals (third parties and staff) for up to 15 years after it was last required.
We will then dispose your information by deleting it from all computer files (we do not keep paper files) and removing it from our servers.
 

Your data protection rights

Under data protection law, you have rights including:
 
Your right of access - You have the right to ask us for copies of your personal information.
 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your
personal information in certain circumstances. 
 
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a
request, we have one month to respond to you.


Please contact us at info@rcaregeneration.co.uk, 01905 887686 or the postal
address above, if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@rcaregeneration.co.uk or
RCA Regeneration Ltd,
Unit 6 De Salis Court,
Hampton Lovett,
Droitwich
WR9 0QE.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk